Pricing math

Hours your team gets back.

AI auto-resolution + assist speedup, valued at your hourly cost. License delta is shown too — but that's not where AI helpdesks win.

Your team

Monthly tickets1,500

Across all channels — email, chat, anything that becomes a ticket.

Fully-loaded hourly cost€35/h

Salary + benefits + overhead, divided by working hours. €30–40/h is typical for mid-market support.

Currently assuming

50% AI auto-resolve · 25% AI assist speedup · 10 min handle time

Your Available Core cost

€379/ month

€4,548 / year

€29 base + 1,400 prepaid resolutions at €0.25 each (volume discount applied). AI is included — no add-on, no per-seat fee.

AI time savings

€5,469/ month

≈ 156 hours/month back to the team · €65,625 / year

Auto-resolved tickets cost zero human minutes. The rest keep their handle time minus the AI assist speedup, valued at your hourly cost.

A typical per-seat helpdesk for ~8 agents at €60/seat runs about €480/mo at this volume. License-wise, that's a €101/mo difference.

All resolved tickets count as billable resolutions on Available — including ones the AI handled.
Defaults: 50% AI auto-resolve, 25% assist speedup, 10 min handle time. Open "Adjust assumptions" to change them.
Available is €29/mo base + 100 resolutions included. Extra resolutions are prepaid with a volume discount: €0.29 at 1–99, €0.27 at 100–499, €0.25 at 500–1,999, €0.22 at 2,000+. AI is included — no add-on.
Hours saved = (tickets without AI − tickets with AI) × handle time. Payroll value uses your fully-loaded hourly cost.
Per-seat estimate uses 1 agent per 200 tickets/month at €60/seat — a typical mid-market shape. Your real costs may differ.
Currency conversion uses live rates roughly — pricing is set in EUR.